Welcome to RHSIndia! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any of the terms listed here, please refrain from using our website.
1. Acceptance of Terms
By using the website [rhsindia.com] (“the Website”), you agree to be bound by these Terms and Conditions and our Privacy Policy. RHSIndia reserves the right to modify these Terms at any time, without prior notice, and such modifications will become effective immediately upon being posted on this page. It is your responsibility to review the Terms regularly.
2. Eligibility to Use the Website
You must be at least 18 years old and capable of entering into a legally binding contract to use the Website. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements.
3. Products and Services
RHSIndia specializes in providing homeopathy medicines and related products. We offer a variety of remedies and products in compliance with the applicable laws and regulations in India.
Product Information: While we strive for accuracy, the descriptions and images of the products listed on the Website may not always be accurate, complete, or up-to-date. RHSIndia does not warrant the accuracy of any product details and disclaims any liability for errors or omissions.
Medical Disclaimer: Homeopathy is a complementary form of medicine. The products sold on our Website are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare provider before starting any new treatment or therapy.
Availability: Product availability may change and products may be discontinued without prior notice. We reserve the right to limit quantities of any product at our discretion.
4. Account Registration and Security
To make a purchase or use certain features on the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process, and to update such information as needed.
Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately if you suspect any unauthorized use of your account.
5. Orders and Payment
Order Placement: When you place an order through our Website, you agree to purchase the items at the prices displayed at the time of purchase, including any applicable taxes, shipping fees, and other charges.
Order Confirmation: Once you place an order, you will receive an email confirmation of your order. This does not constitute acceptance of the order, and RHSIndia reserves the right to cancel or modify the order at any time.
Payment: We accept payments through various methods including credit cards, debit cards, net banking, and UPI. All transactions are processed through secure payment gateways.
6. Shipping and Delivery
Shipping: We offer delivery of products within India. Shipping times and costs may vary depending on your location and the availability of products.
Delivery Issues: While we strive to ensure timely delivery, RHSIndia is not liable for delays caused by third-party shipping carriers or unforeseen circumstances (such as weather, natural disasters, etc.).
Delivery Charges: Delivery charges will be added to your order at the time of checkout, and you will be informed before confirming the order.
Delivery Times: 7-15 Working Days is the standard delivery for orders placed via the website.
7. Returns and Refunds
Return Policy: Due to the nature of the products (medicines), we generally do not accept returns unless the product is defective, damaged, or incorrect.
Refunds: If a product is found to be defective or not as ordered, you may be eligible for a refund or replacement. To request a return or refund, please contact our customer support within 7 days of receiving your order.
Refund Process: Once your return is approved, we will process your refund to the original payment method, and the refund will be reflected in your account based on the payment gateway’s policy.
Refund Timeline: Kindly give us 7 to 10 Working Days for us to process your refund.
8. Privacy and Data Protection
Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
9. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of RHSIndia and is protected by Indian copyright, trademark, and other intellectual property laws.
You may not use, copy, reproduce, or distribute any content from this Website without prior written permission from RHSIndia.
10. Prohibited Conduct
You agree not to use the Website for any unlawful, harmful, or fraudulent purposes. You are prohibited from:
Engaging in any activity that interferes with or disrupts the Website or its services.
Using the Website to transmit harmful or unlawful content.
Violating any applicable laws or regulations, including the Drugs and Cosmetics Act, 1940, and any relevant rules governing the sale of medicines in India.
11. Limitation of Liability
RHSIndia will not be held liable for any damages, losses, or expenses arising from your use of the Website or the products purchased. This includes but is not limited to indirect, incidental, or consequential damages.
12. Indemnification
You agree to indemnify and hold RHSIndia, its officers, directors, employees, agents, and affiliates harmless from any claims, damages, losses, or expenses, including legal fees, arising from your use of the Website, your violation of these Terms, or your infringement of any third-party rights.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Hyderabad, India.
14. Contact Us
If you have any questions about these Terms and Conditions or need assistance with your order, please contact us:
- Email: orders@rhsindia.com
- Phone: 9866229857/90321 15874
- Address: Ramakrishna homeo stores Pvt Ltd, 4-1-434, Bank Street, koti, opposite kotak bank, Hyderabad, telangana – 500001.